He discovered the constant need to repeat care giving information to various caregivers so he ended up carrying a binder with him that contained his parent's medical documents. During this period Michael’s company hired an Elder Family Resource person to help manage the complexities of her care.
James, a longtime friend of Micheal’s, had a similar experience. His father developed sudden onset Parkinson's after his mother passed away and so couldn’t care for himself. James lived far away, but his sisters lived near his dad. As his dad’s needs increased, it became increasingly difficult to manage the household and care giving information between siblings.